CRM4Retail is an innovative predictive analytics solution for omnichannel retailing that’s integrated with Microsoft Dynamics 365 Customer Engagement. The cloud-based platform allows salespeople to find all necessary information in a single data source so they can provide each customer with a unique and immersive retail experience.
CRM4Retail was presented at NRF 2019, an annual retail conference and expo that’s the flagship industry event of the National Retail Federation. Prestigious brands such as Dolce & Gabbana, Gianvito Rossi, and Stefano Ricci have chosen SB Soft as partners and testify how SB Soft is ideal for the fashion and luxury world.
“The winning strategy is to know the customers and retain them with customized experiences through our innovative IP solution, CRM4Retail, built on Microsoft Dynamics 365,” said Luca Batelli, Sales Director, SB Soft.
Kirsten Edmondson Wolfe, Senior Director, AppSource Product Marketing, Microsoft Corp. said, “We’re excited to welcome SB Soft to Microsoft AppSource, which gives our customers access to the best solutions available from our extensive partner ecosystem. Microsoft AppSource offers partner solutions such as CRM4Retail from SB Soft to help our retail customers meet their needs faster.”
About SB Soft
SB Soft is an independent software vendor in the Microsoft ecosystem for the Italian market and the international market. Professionalism, expertise, experience, reliability, creativity, and innovation are in SB Soft’s DNA, and they have allowed the company to expand its boundaries from Milan Segrate to Paris and New York. SB Soft has IP Co-Sell status, a strong specialization in Microsoft Dynamics 365 Customer Engagement, and skills in business analytics, including Microsoft Power BI and Azure Machine Learning. SB Soft offers vertical solutions for the world of fashion and retail, such as CRM4Retail and PowerAddon, a digital marketing tool for marketing automation that’s fully integrated with Dynamics 365.
For more information, press only:
Adriana Carluccio, adriana.carluccio[@]sbsoft.it